TakeMoreCalls

Privacy Policy

Last Updated: February 20, 2026

1. Introduction

ZT Direct LLC ("we," "us," or "our") operates TakeMoreCalls.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

  • Fill out contact forms or request consultations
  • Sign up for our Service
  • Communicate with us via email, phone, or other channels
  • Configure your AI receptionist settings

This information may include:

  • Contact Information: Name, email address, phone number, business name, business address
  • Business Information: Industry type, services offered, business hours, typical call volume
  • Payment Information: Billing address, payment method details (processed through third-party payment processors)
  • Call Configuration Data: How you want calls handled, custom scripts, scheduling preferences, contact information for lead forwarding
  • Communication Records: Records of our conversations and correspondence with you

2.2 Information We Collect Automatically

When you access our website or use our Service, we may automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, links clicked, access times
  • Call Data: For calls handled by the AI system: phone numbers, call duration, call recordings (if applicable), call transcripts, timestamps
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information (see Section 8)

2.3 Information from Third Parties

We may receive information about you from third-party services we use to provide the Service, including:

  • AI and natural language processing platforms
  • Telecommunications providers
  • Payment processors
  • Business software integrations (CRM systems, scheduling tools, etc.)

3. How We Use Your Information

We use the collected information for various purposes:

3.1 To Provide and Maintain the Service

  • Set up and configure your AI receptionist
  • Answer calls on your behalf using the AI system
  • Forward lead information and call summaries to you
  • Process payments and manage billing
  • Provide customer support

3.2 To Improve and Optimize the Service

  • Analyze usage patterns and trends
  • Monitor and improve AI performance
  • Develop new features and functionality
  • Troubleshoot technical issues
  • Conduct research and analysis

3.3 To Communicate with You

  • Send service-related notifications and updates
  • Respond to your inquiries and requests
  • Send administrative information about your account
  • Provide marketing communications (with your consent, where required)

3.4 To Protect Our Rights and Comply with Laws

  • Enforce our Terms of Service
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Protect the security and integrity of our Service
  • Respond to legal requests and prevent harm

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We may share your information with third-party vendors and service providers who perform services on our behalf, including:

  • AI and Voice Technology Providers: To power the voice AI system
  • Telecommunications Providers: To handle call routing and connectivity
  • Payment Processors: To process payments
  • Cloud Hosting Services: To store data securely
  • Analytics Providers: To analyze service usage
  • Customer Support Tools: To manage customer communications

These service providers are bound by contractual obligations to keep your information confidential and use it only for the purposes we specify.

4.2 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or law enforcement).

We may also disclose your information to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public
  • Protect against legal liability

4.4 With Your Consent

We may share your information for any other purpose with your consent.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account Information: Retained for the duration of your account plus a reasonable period afterward (typically 30-90 days) for backup and legal purposes
  • Call Data: Retained as long as necessary to provide the Service and improve AI performance (typically 1-2 years)
  • Payment Information: Retained as required by tax and accounting regulations (typically 7 years)
  • Marketing Data: Retained until you opt out or request deletion

When we no longer need your information, we will securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication
  • Secure server infrastructure
  • Employee training on data privacy and security

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of it in a commonly used format.

7.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information about you.

7.3 Deletion

You have the right to request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, dispute resolution).

7.4 Restriction and Objection

You have the right to request that we restrict processing of your information or to object to our processing of it.

7.5 Withdraw Consent

If we process your information based on consent, you have the right to withdraw that consent at any time.

7.6 Opt-Out of Marketing

You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

7.7 Do Not Track

Some browsers have a "Do Not Track" feature. Currently, our website does not respond to Do Not Track signals.

To exercise these rights, please contact us using the information in Section 13.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information.

8.1 What Are Cookies?

Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they expire).

8.2 How We Use Cookies

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your activity to display relevant advertisements (if applicable)

8.3 Your Cookie Choices

Most web browsers allow you to control cookies through their settings. However, if you disable cookies, some features of our website may not function properly.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside the United States and choose to use our Service, your information will be transferred to the United States. By using the Service, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated Privacy Policy on this page with a new "Last Updated" date
  • Sending you an email notification (if we have your email address)

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ZT Direct LLC
Email: info@takemorecalls.com
Website: https://takemorecalls.com

14. Additional Information for Specific Jurisdictions

14.1 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information (subject to certain exceptions)
  • Right to opt-out of the sale of personal information (Note: We do not sell personal information)
  • Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us using the information in Section 13.

14.2 European Union Residents (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR):

  • Legal Basis for Processing: We process your data based on:
    • Contract performance (to provide the Service)
    • Legitimate interests (to improve and protect our Service)
    • Your consent (for marketing communications)
    • Legal obligations (to comply with laws)
  • Data Controller: ZT Direct LLC is the data controller for your information
  • Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority

14.3 Other Jurisdictions

If you are located in a jurisdiction with specific data protection laws, you may have additional rights. Please contact us to learn more.

By using TakeMoreCalls, you acknowledge that you have read and understood this Privacy Policy.